'I would, but you see, the way I got my bank account set up, I got a checkings account and a savings account, but all my money is in my savings, so I gotta switch it to my checkings, but it's gonna take 3 business days... (Haha good old Kevin Hart).
This seems to be one of the most common traits amongst all of the worst types of clients on earth, they want you to deliver everything for them, but they will do anything in the power to either not pay you for it, or ensure it takes weeks before the money is transferred.
Early indicators to avoid working with these types of people come during your initial consultation / strategy call. You will hear them say things like:
- ‘I have a lot of other projects and if this one goes well, I’ll be using you for sure!’
- ‘This is a trial project just to make sure all is good’
- ‘X Company said they can do it for $X less than you’.
- ‘I can’t pay a deposit today, can I just pay next week?’
- They try to negotiate on price, or ask you to itemize every single cost to show how you came up with the project amount.
However, often people are excited about getting their new website live and will pay the deposit there and then, but getting the final 50% of the project can sometimes be troubling.
So a great prevention we’ve used, is in the initial contract agreement, setting clear terms and conditions of payments, and include a late pay % clause.
Example: If you finish a project, and it’s live on the 1st month, after 7 days of no payment, issue a 15% additional late payment fee clause.
The client knowing this, and signing the contract will hugely reduce any delayed payment fees in future.